Legal & Transparency

Privacy Policy

Last updated: March 15, 2026

GOAT FORMALS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by GOAT FORMALS when you visit or shop on our website.

1. Information We Collect

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, or fill out a form. This includes:

Personal Data: Name, billing address, shipping address, email address, and phone number.
Payment Information: Credit card, debit card, or UPI details (processed securely through our encrypted payment gateway partners; we do not store raw credentials).
Usage Analytics: IP address, browser type, device information, details of your site visits, and navigation paths.

2. How We Use Your Information

Any of the information we collect from you may be used in the following ways:

To personalize and tailor your shopping experience.
To fulfill and dispatch orders efficiently.
To securely process payment transactions via our payment gateway.
To send order notifications, tracking status updates, and occasional brand announcements (which you can opt out of at any time).

3. Cookies & Tracking Technologies

We use cookies to improve website functionality, analyze site usage, and support cart memory. Cookies help us recall items in your shopping bag, save your preferences for future visits, and gather aggregate traffic statistics to optimize performance.

4. Third-Party Sharing

We do not sell, trade, or transfer your personally identifiable information to outside parties. This excludes trusted service providers who assist us in operating our storefront, managing logistics (delivery partners), and processing transactions, provided they agree to maintain strict confidentiality.

5. Data Protection & Consent